SIPOC Template | SIPOC Diagram Example of Manufacturing & Service Industry

By TECHIEQUALITY 01/04/2024 QUALITY, Template & Format 0 Comments

Last updated on October 5th, 2024 at 10:00 am

SIPOC Template | SIPOC Diagram Example of Manufacturing & Service Industry

Hi Readers! Today here, we will be discussing on SIPOC template and examples of sipoc diagrams of manufacturing and service industries. As you know that SIPOC is one of the most useful diagrams which is generally used for a better understanding of the process. In both the manufacturing and service industries are commonly used the two types of process mapping diagrams are. I.e. [1] PFD- Process flow diagram and another [2] SIPOC diagram. If you would like to download the free SIPOC excel template then, click on the given below download link.

Download the SIPOC template in excel format-SIPOC Excel format-DOWNLOAD Link

What is SIPOC Diagram?

The SIPOC diagram consists of 5 elements i.e. [1] Suppliers, [2] Inputs, [3] Processes, [4] Outputs, [5] Customers. The diagram is generally used for process mapping. It helps to understand the overview of the process in detail.

5 Steps to create a SIPOC Diagram:

Step-1:

Create a CFT team including the process owner of a particular process, which you are trying to draw.

Step-2:

Define the process, for example, let’s consider a process namely called Process-A and you are trying to draw an SIPOC diagram, so first of all you are supposed to list out the details activities of process-A in sequence with the help of the CFT team.

Step-3:

After listing out the details process sequence, find out the internal and external suppliers. Details are mentioned below example.

Step-4:

List out and identify the inputs, process, process output and then customers

Step-5:

Draw the Diagram by entering the above points in the appropriate places.

[SIPOC Template / Format]

SIPOC Diagram vs PFD – process flow diagram:

Both the SIPOC diagram and process flow diagram are used to represent the process mapping but the difference between the two is the elements that are used to represent the process details. In SIPOC, we use the 4 elements like supplier, input, process, output, and customer but in PFD, we use flow chart symbols, like the terminator, process, flow line (arrow connector), decision, document, connector, data, preparation, off-page connector, etc.

SIPOC Diagram Example of Manufacturing & Service Industry:

Manufacturing Industry Example:

Suppose a company manufactures automobile parts through foundry technology and they have planned to prepare a SIPOC diagram of one of the processes called green sand mould preparation.

Supplier	Input	Process	Output	Customer
Sand plant	Green sand	Filling green sand into drag pattern cavity	Drag mould	Mould making dept.
Sand plant	Green sand	Filling green sand into cope pattern cavity	Cope mould	Mould making dept.
Mould making dept.	Cope and drag mould	Core fitting	Mould with core fitted	Mould making dept.
Mould making dept	Mould with core fitted	Fitting of cope and drag mould	Final mould	Pouring dept.

Service Industry Example:

Let’s consider one of the service sectors of finance as an example bank, and we are going to draw a SIPOC diagram of an offline saving bank account opening process, which is given below;

Supplier	Input	Process	Output	Customer
…..	Application filled-up form	Offline checking and verification of documents deposited by the customer	Verified document	Document verification document
Document verification dept.	Verified document	Account creation	New saving bank account number	Account creation dept
Account creation dept	New saving account	Passbook issuing	New passbook	Mr. XYZ

FAQ:

What does sipoc stand for in Six Sigma?

Ans.: The SIPOC stands for Supplier, Input, Process, Output and Customer.

What is a SIPOC template?

The SIPOC template is a diagram which consists of suppliers, inputs, processes, outputs and customers. With the help of the SIPOC diagram, you can prepare the details process flow from start to end.

Free Templates / Formats of QM: we have published some free templates or formats related to Quality Management with manufacturing / industrial practical examples for better understanding and learning. if you have not yet read these free template articles/posts then, you could visit our “Template/Format” section. Thanks for reading…keep visiting techiequality.com

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About Author

TECHIEQUALITY

The Author is an Expert in Quality Management System, Operation Management, Business Excellence, Process Excellence, IATF 16949, ISO 9001, ISO 14001, ISO 45001, ISO 17025, TQM, TPM & QA. He is Certified as an IA for ISO 9001, IATF 16949, ISO 14001, ISO 17025 & ISO 45001 Standard.

TECHIEQUALITY

SIPOC Template | SIPOC Diagram Example of Manufacturing & Service Industry